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Polices & Procedures

Please find below information regarding the Endeavour Hills Early Learning Centre policies and procedures.

Arrival and Departures

Upon enrolment you will be given a code to the front security door. Care must be taken to ensure the safety of children at both arrival and departure times. Details of those other than parents who are authorised to collect your child must be recorded on the enrolment form. Arrival and departure records (sign in/out sheets) are found in the reception area.

Illness

The centre has a comprehensive illness policy which parents must be familiar with. A copy is on display in each room and in the parent policy folder at reception

Please refer to the notice board in the foyer for infectious diseases as set out by the Department of Human Services.

Queries and Concerns

Endeavour Hills Early Learning operates and ‘open door ‘policy inviting parents to discuss any concerns, queries or complaints with the director as we value your involvement.

Payment of Fees

Invoices will be emailed each Friday and the centre uses either a direct debit system, that will automatically withdraw your fees, we also use Direct Deposit and supply you with bank details.

Fees must be paid regardless of attendances, daily rates apply for sick days, holidays and public holidays.

Late Fees

A fee of $2.00 per minute will be charged after 6:00pm. We understand that delays or emergencies can happen so please just phone the centre to inform us that you will be running late.

Child Care Management System (CCMS)

The Child Care Management System (CCMS) is a national child care system that will bring approved child care services online with the government. Each child care service uses their CCMS registered software to record child enrolment and attendance information.

Services report this data to the Department of Education, Employment and Workplace Relations (DEEWR) via the internet to allow calculations and payment of Child Care Benefit and Rebate fee reductions on behalf of children in the service.

Hours Of Operation

The centre is open from 7:00am until 6:00pm Monday to Friday.

We are closed on public holidays and charge for these days.